Refund policy

Returns & Exchanges

Every Do it NOW piece is made to order and printed or embroidered just for you after you check out. That's how we keep quality high and waste low. It also means we can't accept returns if you simply change your mind. We still stand behind everything we make.

Contact us first. Returns are by approval only. Before sending anything back, email us your order number and a photo of the item. We'll review your order and reply with instructions. Depending on the situation, we may ask you to keep the item, or we'll send you the address to return it to. Please don't mail anything back without our instructions. We can't process packages sent without approval.

Damaged, defective, or wrong item. If your order arrives damaged, has a defect in printing or embroidery, or isn't what you ordered, contact us within 30 days of delivery. Include your order number and a photo. We'll review it and email you the next steps to make it right.

Size exchanges. Wrong fit? We offer a one-time size exchange within 30 days of delivery. The item must be unworn and unwashed, and still have its tags. Email us first for approval and return instructions. You cover the return shipping, and we ship your new size free.

Lost packages. See our Shipping Policy. Contact us within 30 days of the estimated delivery date and we'll make it right.

Non-returnable. Sale items and gift cards.

EU customers. If your order ships to the European Union, you may cancel or return it within 30 days of delivery for any reason. The item must be unworn and in its original condition. Contact us first and we'll send you return instructions.

Refunds. Approved refunds go back to your original payment method within 10 business days. Please allow extra time for your bank or card company to post the refund.

Contact. a2zprintingllc@gmail.com · 704-924-1216